Most training is mediocre at best, but leaders don’t have the tools they need to identify, evaluate, and determine if a training program is going to be worth the investment. You can take a quick temperature check of any training and instructor quality by using a trick called the “ABC method.”Read More
Communicating changes at scale is a challenge for even the most seasoned leaders. With every interaction, there’s a chance for someone to misinterpret the change, its motivation, or its impact. Great leaders make sure they’ve written down their plan, keeping everyone on the same page.Read More
Advocating for the team ensures visibility into the team’s work through thoughtful and intentional sharing of impact, objectives, and issues. This visibility pays back dividends to the team in recognition, opportunity, and development. For any team, its leaders serve as the team’s principal advocates and champions. They are frequently the conduit that carries information to the organization about the team’s work and its impact.Read More
Every manager that makes it long enough will eventually develop their own leadership style. Unfortunately, “long enough” is defined in years, not months. While you find your footing as a manager, you’ll still be expected to carry out the responsibilities of the role. Your team needs you to be strong today despite your lack of experience.Read More
When used in the right context, both coaching and training can be powerful tools for building leadership skills. The critical difference is that coaching focuses on attitude, while training develops adeptness.Read More
It’s been proven that when training isn’t relevant, real, or repeatable, it is less effective. Companies that have invested in modern Learning and Development strategies have discovered an alternative approach to building instruction.
That approach is called human-centered instruction, and it optimizes for a high signal-to-noise ratio, crafting content specifically to learner needs.Read More
The Team Meeting is the regular occurrence where you and your staff come together to discuss issues as a collective unit. A good team meeting requires a good facilitator, but that facilitator doesn't need to be the manager. Anyone can unlock better staff meetings using this playbook.Read More